Client Terms and Conditions


These are the standard terms of AS Event Services Ltd (trading name Creative Happenings) of The Old Granary, Chilton Road, Chearsley, Buckinghamshire, HP18 0DN, and all work undertaken by Creative Happenings shall be on these terms unless specifically varied in writing by both parties.

1. Workshop Booking Details

1.1 All bookings will be regarded as provisional until a signed copy of these Terms & Conditions has been received from the Client, along with a non-refundable deposit for the required services (as set out in Clause 2.3 below), and only if accepted by Creative Happenings will the booking be confirmed.

1.2 Creative Happenings is not under any obligation to continue holding provisional bookings beyond the given option date (usually 10 working days from the time of booking), if a signed copy of these terms and conditions have not been received. For the purposes of this Agreement “working days” shall mean Monday to Friday inclusive.

2. Price & Payment

2.1 All prices quoted by Creative Happenings may be amended when the booking is agreed with the Client and the Client will reasonably consider any errors or omissions or where an increase is caused by a change in the circumstances beyond the reasonable control of Creative Happenings.

2.2 It is strictly the responsibility of the representative of the Client confirming the booking to inform all relevant parties of the payment terms, as set out by Creative Happenings.

2.3 Deposit – A deposit of 50% of the total fee payable (including VAT if applicable), shall be payable on confirmation of the booking. The remaining 50% shall be known as the “balance”.

2.4 Balance Due – the balance of the total fee shall be payable 7 working days after the workshop date and Creative Happenings reserves the right to claim accrued interest on any unpaid invoices.

2.5 Additional Expenses – any additional expenses or fees resulting from any changes made by the Client, that have not been quoted in the agreed proposal but subsequently incurred by Creative Happenings, will be either included in the balance invoice or invoiced separately after the workshop.  Creative Happenings will agree any additional expenses or fees with the Client prior to these being incurred.

2.6 Any query arising from an invoice must be notified to Creative Happenings in writing by the Client within 3 working days of the date of the invoice receipt. Failure to comply will render the full invoice payable on the due date.


2.7 Late Bookings – Should a booking be made within 14 working days of the workshop date, payment in full will be required to secure the workshop.

3. Method of Payment

Payment will be by bank transfer only to Creative Happenings.  All details will be included in the Client invoice.

4. Data Protection

4.1 Creative Happenings will process and use the information it receives from the Client in accordance with its privacy policy which can be found at


4.2 In the event that the Client does not wish to receive marketing correspondence from Creative Happenings, an email should be sent to

5. Cancellation

5.1 Should the Client cancel a workshop(s), the following cancellation charges will apply:

Cancellation Clause %

  • More than 14 working days prior to the event - Nil

  • 7 to 14 working days prior to the event - 50%

  • 4 to 7 working days prior to the event - 80%

  • 2 working days or less prior to the workshop - 100%


5.2 All cancellations must be received in writing from the Client and will be deemed to take effect from the date of receipt.

5.3 If a workshop is postponed by the Client, provided the revised workshop date is agreed and takes place within 3 calendar months of the original workshop date, payments received by Creative Happenings from the Client shall form a credit towards the future workshop.

The Client shall, in that eventuality, be liable for any and all costs or expenses incurred by Creative Happenings as a direct result of the postponement.

5.4 In the unlikely event, that Creative Happenings has to cancel a workshop, Creative Happenings will provide as much notice as possible and will agree with the Client either a substitute artist or a mutually agreeable change of date.   If a change of date or substitute artist cannot be mutually agreed upon, Creative Happenings will provide a full refund. We will not be held liable for any other costs or expenses that the Client may incur in the event of cancellation by us.


6. Liability

Neither Creative Happenings or its employees or suppliers shall be liable for any damage, loss, delay or expenses caused to the Client, its employees, agents, licensees or invitees or any other persons attending the workshop as a result of any activities undertaken by them as part of their attendance at the workshop.

7. Force Majeure

Neither party will be liable for performance delays nor for non-performance due to causes beyond its reasonable control.

7. Severance

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

9. Entire Agreement

This Agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written. Unless expressly provided elsewhere in this Agreement, this Agreement may be varied only by a document signed by both parties.